{"id":1266,"date":"2026-03-10T15:08:25","date_gmt":"2026-03-10T14:08:25","guid":{"rendered":"https:\/\/www.ochsen-zug.ch\/?page_id=1266"},"modified":"2026-06-29T07:57:31","modified_gmt":"2026-06-29T05:57:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ochsen-zug.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row full_width=”stretch_row” custom_row_class=”ochsen-bggrey” rowpaddingbottom=”row-pb-standard” el_id=”fixleftcol”][vc_column width=”1\/2″]\r\n

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Answers to your yost important questions.<\/h2> \n <\/div>\n \r\n
<\/div>\r\n [vc_row_inner][vc_column_inner offset=”vc_col-md-offset-2 vc_col-md-10″][vc_column_text css=””]We have compiled the most important questions to ensure you have all the information you need quickly and easily. Should you have any further enquiries, our team will be happy to assist you personally.[\/vc_column_text]\r\n
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\n Get in Touch<\/a>\n <\/div>\n [\/vc_column_inner][\/vc_row_inner]\r\n
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\n \n ”Check-in”\n <\/a>\n <\/h4>\n <\/div>\n
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Check-in is available from 3.00 pm to 10.00 pm. For later arrivals, please contact us in advance. Should you arrive earlier, we will be happy to store your luggage while you relax or work in our lobby.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Check-out”\n <\/a>\n <\/h4>\n <\/div>\n
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Check-out is at 12.00 pm. You are, however, welcome to relax or work in our lobby for a little longer.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Parking”\n <\/a>\n <\/h4>\n <\/div>\n
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Park your car at the Casino or Postplatz car park, both located just a short walk from the hotel. An exit ticket for CHF 15.00 can be purchased at reception.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Reception\n <\/a>\n <\/h4>\n <\/div>\n
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Our reception is staffed Monday to Friday from 6.00 am to 11.30 pm. At weekends, we are available from 7.00 am to 11.30 pm.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Breakfast”\n <\/a>\n <\/h4>\n <\/div>\n
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Breakfast is served on weekdays from 6.30 am to 10.00 am, on Saturdays from 7.00 am to 10.00 am and on Sundays from 8.00 am to 10.30 am.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Pets”\n <\/a>\n <\/h4>\n <\/div>\n
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Pets are very welcome at our hotel. We charge CHF 24.00 per pet, per night. Please note that pets are only permitted with prior registration and confirmation from us.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Laundry\n <\/a>\n <\/h4>\n <\/div>\n
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Daily laundry service guaranteed.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”WLAN”\n <\/a>\n <\/h4>\n <\/div>\n
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Available free of charge throughout the hotel.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Air\n <\/a>\n <\/h4>\n <\/div>\n
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Each room features individually adjustable air conditioner.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Smoking”\n <\/a>\n <\/h4>\n <\/div>\n
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We are a strictly non-smoking hotel.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Opening\n <\/a>\n <\/h4>\n <\/div>\n
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11.30 am to 2.30 pm \/ 6.00 pm to midnight
Hot meals are served from 11.30 am to 1.30 pm and from 6.00 pm to 9.30 pm. The restaurant is closed on Sundays.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Opening\n <\/a>\n <\/h4>\n <\/div>\n
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Saturday: 7.00 am to 2.00 pm
\nSunday: 8.00 am to 11.00 am<\/p>\n

Hot meals are served daily from 11.30 am to 1.30 pm and from 6.00 pm to 9.30 pm.<\/p>\n

The bar is closed on public holidays.<\/div>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n ”Access\n <\/a>\n <\/h4>\n <\/div>\n
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With your room key, you can enter and leave the hotel independently at any time.<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \n ”Luggage\n <\/a>\n <\/h4>\n <\/div>\n
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If you travel frequently and would like to leave luggage with us, we will be happy to store your suitcases securely until your next visit. We can also store your luggage for you on the day of departure.<\/div>\n <\/div>\n <\/div>\n <\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” custom_row_class=”ochsen-bggrey” rowpaddingbottom=”row-pb-standard” el_id=”fixleftcol”][vc_column width=”1\/2″][vc_row_inner][vc_column_inner offset=”vc_col-md-offset-2 vc_col-md-10″][vc_column_text css=””]We have compiled the most important questions to ensure you have all the information you need quickly and easily. Should you have any further enquiries, our team will be happy to assist you personally.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":80,"comment_status":"closed","ping_status":"closed","template":"page-small.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1266","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"FAQ - Ochsen Zug City-Hotel<\/title>\n<meta name=\"description\" content=\"FAQ City Hotel Ochsen Zug: Find answers on check in, check out, parking, breakfast, Wi Fi, pets, reception hours and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ochsen-zug.ch\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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